Meet The Team

Mark Powles

Managing Director

My favourite thing is food.

One day I hope to complete a round of golf in double figures.

From walking through the doors of RRA as a Part 1 student at the age of 21 and becoming a Director at 27, Mark is now the owner and Managing Director of the company. He strives to ensure the ethos of the business is that of Quality, Integrity and Value. And that as an architectural company RRA can be relied upon to deliver good design that is functional, achievable and exceeds expectations.

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Rachel Palmer


My favourite thing is my family.

One day I hope to live in a finished house.

Following 20 years working in product and graphic design, Rachel now co-ordinates all RRA’s marketing activities. When not writing for magazines and networking Rachel spends her time juggling her young family, working life and house renovations. She has recently completed studying for a masters in marketing, where she achieved the highest mark of distinction.

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Jane Cooke

Business Manager

My favourite things are shoes.

One day I hope to take a road trip across the USA on Route 66 with the family !

Having spent 30 years as a manger in the hotel industry, in four and five star hotels – front office, events, reservations and project management, Jane decided it was time to utilise her skills and importantly, attempt to find a way to have a better work/life balance. She brings with her a wealth of customer care, organisation and hopefully just a bit of fun!  Jane loves going to the theatre, fine dining and all the lovely things in life and her family are a very special part of her life.

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Oliver Smith


My favourite thing is exploring the countryside with my cocker spaniel.

One day I hope to see Aston Villa win the Premiership title.

Oliver has worked for RRA since 2014, having qualified from the University of West England in 2012, where he studied Architecture and Planning for 4 years. Oliver has become an important member of the team, being a key figure on many projects. Oliver is developing his understanding of the various sectors further and his role as an architectural assistant within RRA through recently beginning his Part 2 at Oxford Brookes University, where he is progressing well studying for his Master’s Degree in Architecture.

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Tom Froggatt


My favourite thing is a weekend without DIY.

One day I hope to have a runner in the Cheltenham Festival.

Tom has worked across a wide range of different sectors including ecclesiastical, retail and community projects whilst maintaining a particular interest in residential and commercial architecture. His diverse portfolio includes overseeing a number of renovation projects for one of the UK’s largest restaurant and public house companies, design and development of an aircraft control tower as well as numerous successful residential remodels and new developments.

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Sam Wilson

Project Designer

My favourite thing to do is to be out on the water early, rowing!

One day I hope to renovate my own property in the countryside.

Sam joined RRA after completing her masters in Architecture in London, and has now returned back to the countryside, where she enjoys working on renovation projects, focusing on the details between old and new architecture, as well as having a passion for interior design. Outside of work, Sam loves to walk her dog Margot, as well as planning for her wedding for next year!

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Alex Astley-Jones (AJ)

Architectural Technologist

My favourite thing is Netflix.

One day I hope to backpack through Asia and South America.

Alex joined RRA in 2017 following a successful degree in Architectural Technology, where he was awarded the Degree Show Design Award and the East Midlands Student CIAT award for his final project. With a keen interest in integrating sustainability into modern landscapes, Alex has a broad portfolio encompassing a diverse range of projects, focusing on the finer details in both design and technical packages. In his spare time, Alex enjoys an active lifestyle, playing a couple sports competitively, socialising with friends and depicting a convincing couch potato in front of a good Netflix series.

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Sarah-Jane Bonner

Architectural Assistant

My favourite thing is an Espresso martini.

One day I hope to be fluent in French.

After studying in London and setting off to explore South East Asia with just her backpack as company, Sarah-Jane was ready to start her career in Architecture. And since joining RRA, she has been involved in a number of residential projects across Cheltenham and Gloucester. In her spare time you can find Sarah-Jane walking her dogs along Quedgeley’s canal path, admiring her favourite art galleries and planning her next tropical adventure as a qualified PADI diver.

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Alfie Snowden

Architectural Assistant

My favourite thing is being able to solve problems creatively.

One day I hope to own my own successful architecture company.

“All problems can be solved through good design.” Alfie has just graduated from the University Of Nottingham and is undertaking his Part 1 placement with RRA architects for a year. Alongside his interest in architecture, Alfie is a keen sports fan and follows Newcastle United FC.

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Chanel Goodman

Architectural Assistant

My favourite thing is going to local dance classes.

One day I hope to have a labrador as a pet.

Chanel graduated from Northumbria University, before accepting a ‘once in a lifetime’ place on the Design Cohort introducing a new University to Herefordshire. The project has increased Chanel’s passion for architecture, as well as, encouraged her to get involved in the local community. Alongside working at RRA, she is currently volunteering on Herefordshire’s a Great Place project, helping to strengthen Hereford’s arts and cultural scene.

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James Lovering

Architectural Assistant

My favourite thing is going to the pub with friends.

One day I hope to travel around Europe

Having finished his second year at Sheffield Hallam University James has joined RRA to gain experience prior to his third year. In addition to having a passion for architecture James is a keen Sheffield United fan, avid user of Photoshop and enjoys hill walking.

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Caitlin Elliott

Architectural Assistant

My favourite thing is travelling to new countries.

One day I hope to be a qualified Architect.

Architecture student, Caitlin Elliott is based in the Gloucester office at Elmbridge Court Business Park gaining experience before returning to Cardiff University in September. Caitlin first became interested in architecture during a school trip to Barcelona where she was inspired the work of Gaudi and Mies van der Rohe. Outside of work Caitlin enjoy painting portraits of her friends, family and their pets.

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Robert Kilgour

Conservation Architect

Emma Thomas

Financial Controller Consultant

My favourite thing is counting beans.

Emma is a qualified accountant and has been responsible for RRA management accounts since 2012. Her role has been pivotal in the growth and development of the business. Emma has always loved counting beans and immersing herself in spreadsheets. She loves all things excel. Outside of work Emma enjoys seeing live bands and looking after her extensive menagerie of pets.

Lucia Milone

Heritage and Conservation Consultant

My favourite thing is being at the seaside.

One day I hope to build my own house.

Lucia has 6 years post part III experience across a variety of sectors, with a particular passion for innovative house designs, small scale redevelopment and repairs and conservation to existing historic buildings.